Postage and envelopes, telex sheets, fax papers, e-mails. Yes, e-mails too! It’s time for e-mails to leave the stage; amongside all written and printed communications tools of the last century.
The recent working generation, ‘Generation Y’ as they are called, is comfortable with using social communication tools; they are content with responding to messages with photos, icons and short texts.
Corporations have to change their communications methods depending on phone and e-mail, into more social organizations.
The video is available on the site of ICT Summit (Video #2).